Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and what rights you have when interacting with our gardening services.

Information We Collect

We collect personal details you provide when requesting or using gardening services on this site.

• Contact details such as your name, email address, and phone number when you fill in our contact form.
• Information about your property or garden if you share it while booking or requesting a quote.
• Cookies or similar technologies that track your site activity for performance or support reasons.
• Any feedback or reviews you submit after service is provided.

How We Use Your Information

We use your data only for clearly stated purposes to keep your experience safe, efficient, and transparent.

• To provide, book, and manage gardening services or support.
• To communicate about quotes, scheduling, and service updates.
• To improve our website, respond to your feedback, and enhance our service.
• To comply with legal and regulatory requirements when necessary.

Our Legal Basis

We rely on your consent and applicable regulations to lawfully process your information.

Processing is necessary for us to perform a service at your request, meet legal duties, or with your consent for optional communications or feedback.

How We Share

We never sell your personal information. Data is shared only when required for service or by law.

• With trusted staff and partners as needed to deliver gardening services you have requested.
• With regulators or government bodies if required under South African law.
• With service-related third parties (such as IT providers) but only under strict confidentiality agreements.

Data Security

We protect your information through secure software, access controls, and regular staff training. Industry best practices help us reduce risks and quickly address any incidents. However, no online method is perfectly secure; we encourage you to remain cautious when sharing details.

Your Rights

You have clear rights regarding your personal data under South African law.

• Obtain a copy of any personal information we hold about you.
• Ask us to correct, update, or erase your personal data.
• Withdraw your consent where that is our basis for processing.
• Raise a complaint or contact us about how we use your data.

Cookies

Cookies help us analyse traffic and support essential site features. This policy explains what information is collected and your options.

Read cookies policy Read cookies policy

Contact Us

For questions about your privacy or this policy, please get in touch using the information below.

Policy Changes

We may update this policy. Please check back for the latest version which will be clearly dated below.